CA4BC Privacy Policy

1. Summary

CA4BC recognizes and values the right to privacy and personal data protection of every person with whom we have relation with and contact.
The present Privacy Policy reflects our commitment, describes how we collect, use, treat safeguard personal data, as well as the mechanisms that we give you to exercise your rights over them, and this way, how we fulfil our legal obligations towards you. This is valid to all personal data related with the services we provide to our CLIENTS, the required to ensure the adequate relationship with our SUPPLIERS and those obtained from our POTENTIAL CLIENTS, which will be treated and protected in accordance with the new General Protection Data (EU Regulation 2016/679)

The personal data that we retain is for exclusive use of the services we provide and will not be shared with other entities without and freely, explicit, informed expression of will and through a positive act by the holder. We further emphasize that this Privacy Policy is subject to change. If you want to stay current, visit our Web Site as all changes will be posted there.
In that sense we kindly request you to carefully read and accept our data privacy policy.

2. Personal Data Privacy Policy

2.1. Responsibility of the Data Controller

At CA4BC our Data Protection Officer (DPO) can be contacted through the email address dpo@ca4bc.pt.

For any comment or suggestion about the present Privacy Policy please use the above contact. Privacy is very important to us. It is under that spirit that we will do our best to answer as fast as possible to your request.

2.2. Which type of data we collect

If you are our CLIENT, please be aware that we need to collect and use information about you or people from your organization under the scope to deliver our services.

If you are our SUPPLIER, please be aware that we need some information to ensure a normal and smooth relationship with your organization. This bundle of data includes the data of people in your organization to ensure efficient and effective communication, but also fiscal and banking data to ensure correct and legal transactions between the parties.

If you are a POTENTIAL CLIENT, please be aware that we may collect some information about you to help you address your business needs, according to our portfolio of services.

Generically, some of the personal data we collect are those that are strictly necessary for the proper fulfilment of our contractual obligations. Therefore, in case you refuse to provide us with part or all the data, we may not be able to fulfil our contractual obligations. In extreme cases, it may not be possible to maintain and pursue our relationship.

2.3. Means of personal data collection

Whether CLIENT, SUPPLIER or POTENTIAL CLIENT, according to each situation, please be aware of the main forms for the data collection. There are two main forms which we collect your personal data:

  • CLIENTS
    • Directly (from you or someone from your organization), using our processes of relationship;
    • Market Research;
    • Rating Companies;
    • Social Media Means.
  • SUPPLIERS
    • Directly (from you or someone from your organization), using our processes of relationship.
  • POTENTIAL CLIENTS
    • Directly (from you or someone from your organization), using online forms or other digital means;
    • Public contacts;
    • Acquisition of contacts data bases from Accredited Entities;
    • Supplied by a common Partner.

2.4. Use of your Personal Data

If you are our CLIENT, please be aware that the use of your information is solely for the purpose of ensuring the contractual conditions with you and thus maintain a safe and transparent relationship, without prejudice to the fulfilment of legal obligations.

Typically, we use the data of your contacts for exclusive use in the commercial and contractual relationship with you.

If you are our SUPPLIER, it is important to know that the use of your information is exclusively intended to ensure the contractual conditions with your organization and thus maintain a safe and transparent relationship, without prejudice to the fulfilment of legal obligations.

If you are a CUSTOMER POTENTIAL, please be aware that the information we collect about you will be used exclusively to send technical and commercial information about CA4BC and our products and/or services.

Exceptionally, in situations of litigation, communications with us may be incorporated into the investigation processes that may need to be carried out.

2.5. Safeguarding your Personal Data

As noted earlier, protecting your information is important to CA4BC.

Therefore, we are committed to take all reasonable and appropriate measures to protect the personal information we possess, whether misuse or loss or unauthorized access. We do this through a mix of technical and organizational measures that we consider appropriate and proportionate.

2.6. Retention time of your Personal Data

The personal data related to the contacts of our CLIENTS, SUPPLIERS or POTENTIAL CUSTOMERS or will be maintained until they request us to be eliminated, without prejudice to the current legal, regulatory or fiscal requirements, or rights that assist us in the early termination of contracts or litigation.

2.7. How to access, change or delete Personal Data obtained

Of the new Regulation, citizens have a set of rights over their personal data, whether or not they are in the possession of others. If you require any further clarification than is provided in this Policy, you may contact the CA4BC Data Protection Officer (DPO). We will try to process your request without undue delay and always complying with applicable legal requirements. Eventually, we may need to keep track of your communications.

The following describes how we will act in response to your requests for the various cases provided:

  • Right to oppose: if we are using your data because we consider it necessary and you do not agree, you have the right to object. We will respond to your request within 30 days (although in certain cases we may be allowed to extend this deadline). Generally, we will only disagree with you if certain limited conditions apply.
  • Right to cancel consent: if we have obtained your consent to process your personal data for certain activities or consent for marketing purposes for you, you may withdraw your consent at any time.
  • Data Subject Access Request: You have the right to request us, at any time, to confirm the information we have about you and you may ask us to change, update or delete this information. In either case send your request by email to our DPO at the address specified above. We may satisfy your request or we may additionally ask you to verify your identity or request more information about your request. The first request is free, the following we may request an adequate fee.
  • Right to be forgotten: you have the right to ask us to delete your personal data. We will respond to your request within 30 days (although in certain cases we may be allowed to extend this deadline) and we will only disagree with you if certain limited conditions apply. We may satisfy your request or we may additionally ask you to verify your identity or request more information about your request.
  • Right to Data portability: if you so wish, you have the right to transfer your data from us to another controller. We will collaborate in this task by directly transferring your data to you or by providing you with a copy in an automatic read and/or current reading format.
  • Right to submit a complaint to a supervisory authority: you have the right to complain to your local supervisory authority.

2.8. Application of this Policy to Persons and Entities Outside the European Union

In the event of persons and/or entities from outside the European Union, your personal data related to contacts and databases will be treated with the same Privacy Policy.

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